Ultra Sabers Reviews

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service. Based on 304 customer reviews from our shopper community, Ultra Sabers's overall rating is 3.54 out of 5 stars and 69% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.5

304 Reviews

Overall Rating

5 Stars

129

4 Stars

76

3 Stars

5

2 Stars

18

1 Star

76

Good Value

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Price & Quality

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All Reviews (304)
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Sherri.Bryant
April 08, 2023
"excellent team, willing to assist and high quality sabers."
i just recently ordered with ultrasabers for the second time and spent over $2000 between 2 different orders. the first time i ordered from them was around the time the kenobi series came out (june 2022). I received my stunt sabers promptly with no issues.
with my second orders i had a change of heart about a $350 bundle that was already in processing and wanted to switch for other custom sabers equaling the same value. the website chat system was extremely helpful with getting me in contact with a rep by email and answering my MANY MANY questions. once in contact with brent through email we spoke back and forth a few times and within 24 hours of making new choices he was able to walk me through the process to switch the items and they began fabricating. bad reviews i often see seem to around the time of pandemic and parts shortages. everyone i talked to at this company was nothing but pleasant quick and friendly. a great team, with great products at a fair price. 10/10 recommend in 2023
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Daisyjo1975
December 08, 2022
"DO NOT WASTE YOUR MONEY!!"
I had bought a saber a while back from them and it had an electrical issue within the warranty period. I reached out, and they said they wouldn’t fix it. I heard their customer service was better now, so i reached out, and they apologized and said they would fix it, just email them. 4 weeks later, still no response.
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lucyxo
December 08, 2022
"$400.00 light saber that was defective"
$400.00 light saber that was defective. Bad contact connection at speaker within the warranty period. They refused to honor the warranty, then they were going to fix it, changed their mind. Poor customer service, broken promises.
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Caleb.Caldwell
December 05, 2022
"Dark Initiate V2"
Great construction! The weight makes it easier to spin. It is very durable and holds up in a "fight."
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crazyrabbit891
December 01, 2022
"JUNK"
JUNK! Do NOT believe their website reviews. Spent 500+ dollars with this company, sabre worked a couple times, no help from company customer service.
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jeriij60
November 01, 2022
"What company puts a "f***ing idiot" sound in their programming? These guys, apparently."
So, I had what I would call a ...unique experience with this company. I purchased a "Consular" saber (green lit, with sound effects), and got a very interesting sound byte when I actually tried it out. I tried some basic swings, and it did the proper light change and sound effect for a "flash on clash" that you would expect on any popular brand. Turns out though, that when I tried pulling back and swinging, that the light disengaged and the sound effect turned to a whisper of a female voice saying "f***ing idiot". I tried it several times to confirm that this was, in fact, what it was saying, and like clockwork, every time it said the same thing in the same whispered voice. I mean, if you are sparring or cosplaying and want to either throw your opponent off (in the case of sparring) or make yourself a laughingstock...or both, it will probably do the job better than any saber on the market, but if you want a good quality saber, from a company that doesn't laugh at you behind your back, I would not advise buying A THING from this company.
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daveadixon
October 19, 2022
"Product and support are 5 star"
I bought a saber for my son and did not know much about them. Once we received the saber the quality was excellent. Very happy with it. Even better was the support. They respond very fast which was so much appreciated. I had to reach out a couple of times and they gave me very detailed help. I highly recommend they are a great company and nice to have the support that they provide!
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joyce778
October 19, 2022
"Product and support are 5 star"
I bought a saber for my son and did not know much about them. Once we received the saber the quality was excellent. Very happy with it. Even better was the support. They respond very fast which was so much appreciated. I had to reach out a couple of times and they gave me very detailed help. I highly recommend they are a great company and nice to have the support that they provide!
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Savannah
October 16, 2022
"The Best Sabers Ever!"
I just ordered a replacement set of batteries for my sabers. After 4 years of stunt use and contact sparring action these sabers have held up through it all! I was pretty impressed at durability! I'd recommend using a light wrap of electrical tape around the batteries to keep them from falling out on those heavy hits. I would recommend UltraSabers over the other brands of sabers.
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smallmouse358
October 07, 2022
"Just amazing!"
Amazing! This is by far the most beautiful saber in my collection! The quality of the hilt and blade makes them great for show or play! Highly recommended!
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BruceHolt
September 27, 2022
"Waste of money"
I spent $572 on an obsidian saber.. just for the obsidian launchers not to work with the saber, that and the battery and the charger it came with sucked. The battery caught fire and almost exploded when I put it in the charger, the blade constantly flickers a bunch of colours when I don't want it to. I wish I went to this site first. I can't even get a refund cause it'll be in store credits, I don't want to use this place at all anymore.
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happyduck987
September 25, 2022
"Great Online lightsaber retailer"
I have ordered 3 lightsabers from Ultrasabers, and none of them were half bad. I definitely plan on buying many more. You guys are doing great
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greenleopard486
September 23, 2022
"Awesome Mystery Box"
I love the Mystery Box at Ultra. You have a really good chance of getting a premium Hilt and Sound. Freaking awesome.
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AntonioTerry
September 07, 2022
"Perfect gift for someone on the dark side."
So I bought this as a gift for my boyfriend for our anniversary. I loved the options ultrasabers had and my friends helped me pick out the right parts and colors. I even got him a combat and show blade too. Quality is top notch and the blades are perfect. Shipping was fast and tracking was spot on. Can't wait to get another one from you guys.
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LeslieBarnett
September 03, 2022
"Great"
Fun products, Alex is the best. Wooo! Excited to use our new sabers! Star wars is awesome, Jedi for life.

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Questions & Answers
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On average how long does it take for my lightsaber to come to my house from the time i order it ?

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AlyssaBerry
October 08, 2020

“Took over a month to get mine and it wasn't the one i ordered. It was a suggested replacement that cost less.”

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I am located in the us and am wondering how long of a wait time to expect. it has been 2 weeks now and nothing. i have made one other purchase 2 weeks

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brownfrog444
August 23, 2020

“Try 2 months. I tried contacting ultrasabers' emails and phone # but they did not respond. I had to forget about the order entirely before it arrived”

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I have not received my light saber yet i was wondering how long it would take for it to arrive

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lazybird149
August 15, 2020

“Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.”

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How long does it take for ultrasabers to respond to emails regarding warranties?

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greenrabbit255
June 22, 2020

“They don't respond at all to emails or at least very rarely”

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How long will it take to ship a ultrasaber to sweden

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MarkMay
April 13, 2020

“Came within 2 weeks to U.K., even though website stated 4 week wait”

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